Question 1

How do I talk to a doctor on TeleMedCare?

Accepted Answer

Send a message to our WhatsApp number and our AI assistant gathers your symptoms, then a licensed Nigerian doctor reviews and replies - usually within minutes.

Question 2

Are TeleMedCare doctors licensed in Nigeria?

Accepted Answer

Yes. Every clinician on the platform is verified against the Medical and Dental Council of Nigeria (MDCN) and credentialed by our team before they see patients.

Question 3

Can I get a prescription on TeleMedCare?

Accepted Answer

Yes. After your consultation, your doctor can issue a digital prescription that you can take to any registered pharmacy or have routed to a TeleMedCare partner pharmacy for dispensing.

Question 4

Do I need an app or insurance to use TeleMedCare?

Accepted Answer

No app and no insurance required. You can start a consultation directly from WhatsApp or sign up at portal.telemedcare.app and pay per visit.

Question 5

Can I see a female doctor specifically?

Accepted Answer

Yes. During intake - on WhatsApp or the web - you can request a female or male doctor. Your case will only be routed to clinicians matching your preference.